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Version: SaaS

Release Notes Dec 19, 2023

What's New

This release of Resolve Actions Express introduces the following new features, improvements, and changes.

Self Service Input

Forms in the Self Service Portal can now contain a pop-up dialog where the user can be asked for multiple inputs at once during form execution. The input fields are defined in the newly added ::title activity.

Custom Date Range for the Analytics Dashboard

In addition to the predefined Analytics Dashboard date ranges, you can now apply a custom date range to your metrics analytics for even more refined ROI insights.

New Learning Center Content

Videos from the Resolve YouTube channel have been linked from the Learning Center for easier access.

Total Workflow Executions for the Last Full Month

You can now find the number of executed workflows for the last full month on the License Details page. This number is used for billing purposes.

Support for Microsoft Exchange Server 2013

The Email - Microsoft Exchange Server module adds support for Microsoft Exchange Server 2013.

You can select the target version when configuring the module instance. Under Module Instance, click the plus icon to add a Device and under Platform, select the version that you want.

Other Enhancements

The following changes contribute to improved performance, security, and usability:

  • Link Resolve documentation portal from the Help section.
  • Add Accept header on GET request made with the HTTPRequest activity.
  • Prevent exposure of credentials when activities execute unsuccessfully.
  • Disable unnecessary module selection on activities that do not require integration modules.

Resolved Issues

The following is a non-comprehensive list of bugs that were fixed in this release.

Internal IDSummary
EX-661Web Service - Module is not processing events
EX-3686Jira Generic Command activity returns "Object reference..." error
EX-3847Logs are not being generated
EX-3887"The activity does not exist or is not licensed. Please remove it from the workflow" error prevents the workflow execution
EX-3907Sometimes, the user can't log in after logging out manually
EX-4010Error while running "sendCiscoCommand"
EX-4016Permissions: UI is unacceptable when deleting a group with permission
EX-4033Actions express live: Stop workflow is not working
EX-4132UI crash and stuck every 5-6 minutes
EX-4134Scheduler page crashes or makes the UI unusable
EX-4136Collection was modified; the enumeration operation may not execute
EX-4137Workflow page gets timeout and the UI returns to Login page
EX-4139Exchange module - when sending empty email with just a signature, the system shows part of our code
EX-4159Password global variables are not listed when using the activity with a password field
EX-4187HTTPRequest activity module is disabled when selected
EX-4199Getting "Unable to locate session" Error for IVR Workflow
EX-4264UI freezes when "restrictParallelLogin" is enabled and logging off from the second tab
EX-4345Outdated references to Ayehu
EX-4371UI freeze when having exception on signalR mechanism
EX-4592MQ activity: Activity compilation error
EX-4733Executor failed to send responses to COMM
EX-4735MQ activities not working in the latest version
EX-4739Getting logged out of the UI frequently and the screen getting stuck
EX-4749The engine can't run all events
EX-4754Delay/missed in receiving tickets from SNOW
EX-4767No response - incorrect timeout in an activity
EX-4784GetRunningWorkflow Procedure
EX-4817Activity SendSSHCommand is now sending an extra hidden character
EX-4827Not receiving a response, and no email sent by SendEmail activity
EX-4889TC is failing to build scripts
EX-5647ADGetProperty does not work when user is renamed with ADRenameAccount
EX-5654File security check does not work
EX-5670Creating new activity/self service form does not work

Known Issues

The following is a non-comprehensive list of known and notable issues with this release.

Internal IDSummary
EX-2865New fields in Jira do not arrive in the incoming event until restarting the Jira module process
EX-2808Self Service Portal isn't running workflows with '-' at the beginning of a variable in an activity
EX-3368Change folder in Save As of the Workflow templates isn't working
EX-3912Changing the filter inside the ServiceNow module doesn't apply without restarting the module